Workbook Library
Make the Mission Yours
Pick a role to dive into tailored activities that help you apply each principle to your product, service, or project.
Generic Workbook (Any Role)
Use this if your role is not listed; adapt the activities to your context.
Software Developer
Build with context, outcomes, and clear stories that connect code to users.
QA Engineer
Test for user outcomes, not just defects; bring user signals into quality.
DevOps Engineer
Operate with reliability and user impact in mind, connecting pipelines to outcomes.
Security Engineer
Protect users by connecting security work to real user journeys and risks.
Scrum Master
Facilitate flow and alignment around outcomes and user value.
Product Manager
Own mission clarity, user signals, and outcome focus for the team.
Business Analyst
Bridge business outcomes, user needs, and clear requirements across teams.
Product Analyst
Translate data into user stories and outcome insights.
Project Manager
Orchestrate delivery around user outcomes and clear context.
Human-Centered Design Researcher
Ground the team in real user signals and context.
HCD Designer
Design experiences anchored in user reality and mission.
Policy Analyst
Bridge policy intent with product execution and user impact.
Data Analyst
Turn data into actionable user and business insights.
Data Engineer
Build trustworthy data foundations tied to user and business outcomes.
Customer Support
Turn frontline insights into product and user-value improvements.
Architect
Design systems and solutions that align with mission, serve users, and enable teams to deliver outcomes.
Federal Agency - Business/Product Owner
Align product decisions with agency mission, citizen outcomes, and federal compliance requirements while bridging business needs and technical delivery.
Federal Agency - IT Stakeholder
Balance technical excellence, security compliance, and mission alignment while enabling product teams to deliver citizen value.
Enterprise - Business/Product Owner
Drive product decisions that align with business strategy, customer outcomes, and enterprise goals while navigating organizational complexity.
Enterprise - IT Stakeholder
Balance technical excellence, security compliance, and business alignment while enabling product teams to deliver customer value.